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BALANCE Financial Fitness Program

Advantage One wants to help you achieve your financial goals. Maybe you want to get out of debt, send the kids to college, buy your first home or retire. We're happy to let you know that your membership at Advantage One gives you access to personal finance information and counseling.

BALANCE is just a toll-free call away. You'll be able to have a confidential financial counseling session with a certified multilingual counselor. You don't even have to make an appointment, simply call and get answers to your personal and specific credit and money management questions.

With BALANCE, you have access to these services:

  • Money Management Counseling
  • Debt Management
  • Credit Report Review
  • Financial Educationbalance logo
  • Workshops & Webinars

Two Ways to Get Started:

By Phone: Call BALANCE toll-free at 888-456-2227.
Monday – Thursday 8 a.m. - 11 p.m.
Friday 8 a.m. - 8 p.m.
Saturday 11 a.m. - 8 p.m. (EST)

Online: Visit or email


Must be an Advantage One Credit Union (AOCU) member to participate in the BALANCE Program.  Must be eligible for membership and open a savings account to become a member. A minimum balance of $5.00 is required to open a savings account and must be maintained in savings account at all times. Other restrictions and fees may apply.
BALANCE Financial Fitness Program is offered to AOCU members through a partnership between AOCU and BALANCE. AOCU does not warrant, guarantee, or insure products or services offered by or through BALANCE. AOCU and BALANCE are separate entities.
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Equal Housing Opportunity National Credit Union Administration
NCUA - Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government agency. Equal Housing Opportunity - We do business in accordance with the Fair housing Law. NMLS# 408587