Fraud Prevention

Identity theft is the fastest growing crime in America, but that doesn't mean it has to happen to you, or your accounts. Advantage One Credit Union is committed to serving and educating our members. We maintain this resource for members to educate themselves before ID theft occurs, and to provide resources in the worst case that you are a victim of ID theft.

Mortgage Protection Postcard Scam

We have been made aware of a postcard scam targeted at recipients of mortgage and/or home equity loans. Please be aware that this is a scam, and in no way sanctioned by, or affiliated with Advantage One Credit Union (AOCU). If you receive one of these postcards, please notify the CU (734-676-7000) and discard the postcard. We strongly recommend that you DO NOT contact the number provided on the postcard.

If you ever have any questions about whether an offer is legitimate, please call us at 734-676-7000.

The information below is a sample of what is present on the fake offer.

Header:
IMPORTANT NOTICE: IMMEDIATE RESPONSE NEEDED

Indicia:
FIRST-CLASS MAIL
PRESORTED
US POSTAGE PAID
DAYTONA BCH FL
PERMIT NO. 447

Body of postcard:

Addressee Name,

You have recently closed on this mortgage with ADVANTAGE ONE FCU. We need you to please call us about an important matter regarding this loan. This is time sensitive so please call us at 888-405-0963 as soon as possible.

Mortgage ID# xxxx-xxx-xxx

To:
Your Address contained in this section.

Disclosure in small type at the bottom:
All information provided by H. W. C., 888-405-0963. Not affiliated with, sponsored by, and loan information not provided by ADVANTAGE ONE FCU.
 


Social Media & Fake Check Scams

Credit Unions across the country are reporting that members are falling for a new form of fraud known as a mule scam. Members are recruited through Facebook or social media through what appear to be work-at-home jobs or other opportunities where the member is lured as a money transfer agent. The member is told they will receive deposits into their account with instructions on withdrawing the funds and forwarding money to a designated contact person. The member is told they will receive a percentage of the proceeds as payment. 
 
The member is next instructed to provide online/mobile banking usernames and passwords to the contact person. The action will allow the fraudster to log in to the accounts to access mobile remote check deposit services to deposit their checks. The checks are then returned after the holds expire and the member has already withdrawn the funds. Most people who fall victim to this scam have few assets to cover their negative balance.
 
Advantage One Credit Union is taking precautions in preventing against such scams, but all members should be aware that fraudsters come up with new schemes each and every day. If it does not feel right, odds are it isn’t!  Do not share your online banking user name and password with anyone. Please alert us to any such potential scams that you may feel are being perpetrated by contacting us as soon as possible at socialmedia@myaocu.com with as many details as possible. Thank you and stay alert!

 

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