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Important Phone Numbers


Important contact information





Member Contact Center
734-676-7000 (Call or Text)
M - Fri 9:00AM - 5:00PM

Brownstown Fax
734-676-7191

Riverview Fax
734-479-6539

Southgate Fax
734-282-3943

Routing/Transit #
272485107

24 / 7 Loan Hotline
734-676-7000

Online Bill Pay Support
800-877-8021
M - Fri 7:00AM - 1:00AM

Wiring Transfer Instructions
All of the below information must be given for Advantage One CU to receive a wire transfer on your behalf.
Wire to:
Alloya Corporate Credit Union
ABA# 272478075

For Further Credit to:
Advantage One Credit Union
ABA# 272485107
 
For Final Credit to:
Your name and account number



Card Activation
800-631-3197
 
Cardholder Selected PIN
888-886-0083

Lost/Stolen/Report Fraud Activity
734-676-7000 (M-F, 9 am-5 pm)
866-563-3953 (After Hours, Weekends, Holidays)



Card Activation Phone Number:
800-631-3197
 
Cardholder PIN
888-886-0083
 
Platinum Card - General Info/Lost/Stolen/Report Fraud
866-602-3982
 
Signature Card - General Info/Lost/Stolen/Report Fraud
866-599-6693

CU Rewards - General Inquiries
800-637-7728

CU Rewards - Travel Redemption
800-900-6160

CU Rewards Merchandise/Redemption Status
888-634-6318

Lock Box / Payment Address
PO Box 37603
Philadelphia, PA 19101-0603

Overnight Lock Box Payment Address
560 Carillon Parkway
St. Petersburg, FL 33716



To reorder checks, please visit:



855-355-1202
Online



24-hour Roadside Assistance
866-603-5420

Repair Authorization
800-752-6265 (All states except Florida)
800-621-2130 (Florida only)

Member Services
For questions other than Roadside Assistance and Claims
888-557-8955 



Jenn Drummond
616-648-5493








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MEMBER REFERRAL
Friends help friends earn cash. 
A close-up view of an AOCU credit card exchanging hands during a payment interaction.
VISA REWARDS 
Where will your rewards take you?
Carvana Car Vending Machine with Love My Credit Union Logo
$100 CASH REWARD
Learn more about buying a vehicle from Carvana.*