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Important Phone Numbers

Important contact information

Member Contact Center
734-676-7000
M - Fri 9:00AM - 5:00PM

Brownstown Fax
734-676-7191

Riverview Fax
734-479-6539

Southgate Fax
734-282-3943

Routing/Transit #
272485107

24 / 7 Loan Hotline
734-676-7000

Online Bill Pay Support
800-877-8021
M - Fri 7:00AM - 1:00AM

Wiring Transfer Instructions
All of the below information must be given for Advantage One CU to receive a wire transfer on your behalf.
Wire to:
Alloya Corporate Credit Union
ABA# 272478075

For Further Credit to:
Advantage One Credit Union
ABA# 272485107
 
For Final Credit to:
Your name and account number
Card Activation
800-631-3197
 
Cardholder Selected PIN
888-886-0083

Fraud Detection Work Center
888-918-7313 (within the US)
727-572-8822 (outside the US)

Member Service
866-563-3953 (After Hours, Weekends, Holidays)
Platinum Card - Lost/Stolen/General Info
866-602-3982
 
Signature Card - Lost/Stolen/General Info
866-599-6693

Lost/Stolen Card Contact Address
PO Box 31281 
Tampa, FL 33631-3281
 
Customer Dispute Address
Customer Service
PO Box 31112
Tampa, FL 33631-3112
 
Card Activation Phone Number:
800-631-3197
 
Cardholder PIN
888-886-0083
 
Fraud Detention Work Center
888-918-7313
 
Lock Box / Payment Address
PO Box 37603
Philadelphia, PA 19101-0603

Overnight Lock Box Payment Address
560 Carillon Parkway
St. Petersburg, FL 33716

To reorder checks, please visit:
855-355-1202
Online
24-hour Roadside Assistance
866-603-5420

Repair Authorization
800-752-6265 (All states except Florida)
800-621-2130 (Florida only)

Member Services
For questions other than Roadside Assistance and Claims
888-557-8955 
Jenn Drummond
616-648-5493
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MEMBER REFERRAL
$100 is calling you...and them. 
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VISA REWARDS 
Where will your rewards take you?
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CAR SHOPPING 
Find your next new or used car.