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COVID-19 Latest Updates

An Important Message to Our Members

LATEST UPDATE

Our contact center will be available 24-hours per day, 7 days a week to meet your member account needs. Advantage One Credit Union has temporarily move to lobby appointment only scheduling at our Southgate and Brownstown offices.

At Advantage One Credit Union, we’re taking every precaution to keep our members and employees healthy. Appointments can be made for any of the following activities:  signing loan documents, opening a new account, IRA account activities, notary services and account service issues unable to be transacted in the drive thru. Lobby appointments are available from 9:30 AM to 4:30 PM and can be made Monday – Friday by calling our member contact center at 734-676-7000.

Please continue to use the Drive-Thru to make a deposit, cash a check or make a withdrawal, or for other account related activities at this time.

To ensure your safety and the safety of our employees, we appreciate you honoring our six-foot social distancing guidelines and the other precautionary measures posted in our branches.

  • Following state mandates, employees and members are required to wear masks in the lobbies
  • As an added protection, we have added plexiglass shields at member service areas
  • Members will be contacted by phone at their appointment time to meet at the door
  • We will continue to wipe down our stations and high touch areas frequently throughout the day
 

We encourage you to utilize our Online and Mobile Banking services during this time. Thank you for your cooperation and understanding.