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COVID-19 Latest Updates

An Important Message to Our Members

LATEST UPDATE

Our branch lobbies have reopened! However, we ask that members limit the number of people brought to a branch with them to one person per household to ensure as many members can transact as allowed. To align our policies and procedures with guidance from the State of Michigan along with the CDC we will be limiting persons into the building with no more than 9 persons at any time which includes:

Up to two persons per desk area for appointments
If your party includes more than 2 people additional persons will be asked to wait in their vehicle until the first portion of the appointment is completed to adhere to the 2-person limit at each desk

Up to five persons per teller transaction area

At Advantage One Credit Union, we’re taking every precaution to keep our members and employees healthy. While we prefer members make appointments to ensure you can sit down with an employee right away, we understand this is not always possible. To sit down with a representative without a wait, we have appointments available Monday-Thursday 9:30am – 4:30pm and 9:30am – 5:30pm on Friday.

If you have a scheduled appointment, please note that you may meet the greeter at the door without waiting in line for service to let them know you have arrived for your appointment where further instruction will be provided.

We encourage members to continue to use Drive-Thru to make a deposit, cash a check or make a withdrawal, or for other simple account related activities at this time.

To ensure your safety and the safety of our employees, we appreciate you honoring our six-foot social distancing guidelines and the other precautionary measures posted in our branches.

  • Following state mandates, employees and members are required to wear masks in the lobbies
  • As an added protection, we have added plexiglass shields at member service areas
  • We will continue to wipe down our stations and high touch areas frequently throughout the day